SpyView / DocManager Training
All training provided by DMS4U is tailored to match the customers exact
requirements. As with many major applications, it's more efficient to
concentrate on relevant areas and required knowledge rather than thinly cover
every function whether needed or not.
Our training goals are to :
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Train the administrator, who will in turn train
the users.
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Enable a thorough working knowledge of your system
and how it has been configured.
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Ensure the administrator has the knowledge in
order to manage and protect the system.
-
Encourage the knowledge required for expansion and
the concepts of product elements for which the licence is already owned, but
not being used, enabling you to maximise the benefits and financial returns
of the system.
-
Update the administrator on new functionality and
enhancements
Example Training Plan for OpenText DocManager modules
System Concepts
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Content Types : Spooled Documents, Archived Reports, Scanned Images
and PC Docs
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Storage : Libraries, DocFolders, Optical storage, VOptical storage
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Indexes : DocLinks, Omnilinks, Internal indexes, Full text search
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System environment variables, "Big 5" key
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Modules - Are you using all that you own licences for ?
Document Configuration
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DocClass, Capture, Routing and Retention
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DocLinks, Report key overrides, Folder overrides
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Archive monitor, Monitor queue overrides, Image queue monitor
Application Integration
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Screenscrape technology
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Application programming Interfaces ( API's )
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Database linking and back filling
Security
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Stopping users from seeing reports they shouldn't
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Folder level security
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Report level security
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Extended security
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Application security
Regular Operations
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Background jobs, SPYBACK, SPYCLEAN & SPYREORG
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Automating the archive monitor
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Optical data migration
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System backup to secure data
Contact us for more info
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